「當我第一次開始照顧我媽時，我不知道她需要些什麼。我迷失了，」 Marneice Wells回憶。「沒有安寧療護，我不知道該怎麼辦。」
「團隊在幫助我上面扮演了重要角色。 Whether it was helping me get my mother's medicine or being there for me to have someone to talk to, someone was there 24 hours a day and called me back immediately," explains Marneice.
When the team wasn’t helping Marneice with direct patient care, including pain medications, symptom management, oxygen and medical equipment, they were directing Marneice to additional resources, such as Medicaid, other financial assistance and someone to care for her mother while Marneice was at work.
An Amazing Hospice Team
As the cancer progressed, the team helped calm an agitated Geraldine with lavender scented aromatherapy. When the cancer weakened her facial muscles and Geraldine couldn't eat solid food anymore, the team's dietician made sure she got the nutrition she needed. When Marneice wanted to take her mother out, the team was there with a portable oxygen pump to make it possible.
"Mom loved her team," says Marneice. "And I don't know what I would have done without them. If I had questions or concerns, if I needed moral support, I would call Charlie (Charlotte Collins, team manager) first."
Geraldine Wells died on September 9, 2016. In her obituary, Marneice made sure to mention VITAS Team #137. Today, Marneice still gets assistance from the team, with the bereavement specialist offering her grief support.
Asked what she would tell someone in the same position she was in, Marniece says, "I would recommend hospice. I would recommend VITAS. With their help, I know I did everything I could for my mother."