Patient & Family Hospice Testimonials
Testimonials are a way for family members and patients to share their VITAS experience with others who may be considering hospice care for a loved one.
Testimonials on this page were submitted through our Share Your Experience tool here on VITAS.com.
I just wanted to thank VITAS. Your company has very caring people. You could not ask for better employees that you have. They are very wonderful people. My mom had Jae for her nurse, she was outstanding. She truly cared about her patient. And the social worker Grace was wonderful as well. They made you feel like you were their family and not just a patient.
I want to thank every one of you from the bottom of my heart. And I would recommend this company to anyone.
We're living in a time where companies and people value profit and power over our loved ones. My biggest regret was not being able to find VITAS Healthcare system sooner, where she would have gotten and been taken care of for a longer and better time until her end.
VITAS showed me that there are still people out there who care and will give them their all to provide the best care, not only to their loved ones but to their family members as well.
I lost my mother, my only family, on Saturday, July 9. This was not only a major shock, but also not having any other family members, I felt alone, and lost. I felt that I have let down my mother as well. That is where I saw I really wasn't alone, where I can really say VITAS Team 1165 became a surrogate family to me in my darkest time.
Even after the passing of my mother, the VITAS team continue helping and supporting me. There are no words, no action I feel I can ever show or repay for all they have done, not only for my mother but for their continuing support.
I know I sound so melodramatic, but for a person who has lost so much and after got back hope and so much more, it is hard not to show how grateful and lucky I am.
Miami-Dade and Monroe Counties, FL
We were extremely hesitant choosing hospice for our dad, as we had a few very unpleasant experiences with a few other nursing agencies. From the moment VITAS came into our home, we felt at ease and cared for. Our experience with Team 1416 was flawless. Experienced and compassionate caregivers. Our chaplain and social worker provided continuous support as we navigated this road with our dad. We honestly could not have asked for a more wonderful team of caregivers.
Our dad passed June 9, 2022 with his children by his side. There are not words to sufficiently thank VITAS and our amazing care team. They are forever a part of our families story.
Our father recently passed. He was sent home to live his last days peacefully and surrounded by his loved ones. Being a Latin family, this experience was as hard as they come, but we couldn't be more grateful for having Juan, Tanesha, and Dr. Nagy with us all the way. They were not only very knowledgeable but also very humane, considered, sweet, and supportive. Thanks again, you made a huge difference.
I work for a funeral home, and over the years I had families tell me how pleased they were with VITAS. When it came time to put my mom on hospice, I chose VITAS, and they were absolutely wonderful!!! I always felt like they cared for her so much. They communicated so well with me and treated me as if I was part of their family. Each person that took care of my mom was so loving and caring and always took her best interest to heart.
Thank you so much, VITAS. I am truly grateful for everyone!
I cannot say enough good things about the care we received from VITAS. The nurses and aides were amazing, and my husband looked forward to their visits. He appreciated the quality of care he received and enjoyed the conversations and time that each spent with him. Their care allowed him to spend his last few months at home and as comfortable as possible. 非常感謝！
My father has been in hospice for approximately 6 months. I am filled with gratitude with all the care VITAS has given my father. Starting with Team 142 Nuglenis G., RN primary nurse; Erika L., team secretary; Kenia M., CNA; Maria R., his first CNA; Barry C., Team 142 manager; and all the continuous care nurses-Marie, Violet, Heidi, Sharon, and Ann.
I want to thank the VITAS staff for providing great, loving care to my mother. Each person that you sent was excellent. Everyone was courteous, professional and very helpful to my mom and I. I appreciate all of your assistance and for making my mother's transition very peaceful, humane and with care. Mom died peacefully in her sleep, and it was not a sad affair but something beautiful! Again kudos to the staff and your organization!🕊😀🌷
I am so impressed with every aspect of this company, from the nurse, the social worker, the physician, and the team that answers all my incoming calls. I feel heard in every way, I feel I am responded to immediately, and I feel my concerns are always addressed and really matter to them.
All associates of Team 1413 go above and the call of duty. I especially want to extend my sincere thanks and appreciation to Lauren P. and Rita M., I could not survive without all they do for my mother-in-law. They are so kind and loving to her and give her the best of care, and they are always available to me to ease my mind and give me strength. I have never dealt with anyone with dementia before, and they are truly the guiding light that is helping me navigate through the darkness of my own uncertainty. They are my angels on earth, and I am forever grateful.
You can never find a better healthcare service, so if you are considering VITAS, look no further.
In such a difficult time, we were grateful for the services we received from VITAS. Although all of my father's nurses were great, my father's night nurse from the 24th-26th was absolutely wonderful in every way. His kindness and compassion towards both my father and my husband and me went above and beyond in every way. He even called after my father passed to express his condolences and that meant so much to us. He is the true meaning of comfort and caring, and we are so grateful that he was assigned to my fathers care.
Thank you for all that you did for us to help ease our pain. And I know if my father could, he would say the exact same thing.
Hello VITAS Healthcare, we would like to extend a big THANK YOU to the VITAS team for providing my mom with care, and the family with assistance during her final moment. The compassion and attentiveness provided by the whole VITAS team staff was no doubt remarkable during a very difficult time in our lives.
When my mom's healthcare oncologist informed us that we needed to begin coordinating hospice care, the VITAS team swiftly responded and came to our home that evening. Not really understanding hospice care, a representative arrived within hours to help explain a care strategy.
The experience of preparing and planning for the needed care of a loved one was not easy. The VITAS team really gave our family amazing support through a very emotional time, from early home hospice care to final facility hospice care located at Rockledge, FL. The VITAS team ensured my mom was comfortable through the entire process of care. VITAS representatives and teams listed below were all superb in our experience! Yes, we lost our mom, but do know she no longer must deal with the pain of cancer, other illnesses, or worries.
Again, thanks to the whole VITAS team for their outstanding care and support provided to our mom/family. God bless you all!
Emily, admissions nurse; Crystal, home care nurse; Dr. Z., physician; Ellen, chaplain; Stephanie, social worker; Yolande, HHA; Rockledge facility nurse team, facility chaplain, cleaning staff, and to the health care equipment delivery team.
April S., HHA, came every day to give my dad a bath. She would talk to him while giving him a bath to make him feel comfortable. When she got ready to leave, she would always tell him that she loved him and give him a hug. My dad and I thought of her as one of the family. We really appreciate everything she did. I thank her so much.
I personally want to thank Diana B., LPN, for helping me on June 17, 2022, with my father on his last day of his life. I called for help that night when I needed help to my house. They sent me Diana B.; it was like they had sent me an angel from heaven to help me. She treated me and my dad like I was her own family. I really appreciate her so much. I don't know what I would have done without her. She was such a loving caring person. Thanks so much.
Skylar C., music therapy, is a nice and polite person. Skylar has a love for music, playing guitar and singing just like my dad did. She would play any song that my dad asked her to play, and if she didn't know it, she would look it up on her phone and play it for him. My dad liked every song she played and sang; sometimes, he would sing with her. She made him feel more relaxed and at ease by singing and playing the guitar. She is such a wonderful person, we really appreciate her playing music and want to thank her so much.
Leann O., RN, was a nice, caring, loving person, and had a nice personality. Leann really loved her job and was really good at it. She would take my dad's blood pressure, heart rate and checked his lungs and fill his pill planner up. Leann would just talked to him just to see how he was really doing after losing the woman he loved. Leann really help him to deal with the pain in his heart after losing the woman he loved. She was like one of the family. We couldn't have done it without her. I thank Leann so much for everything.
VITAS was so wonderful for the past 14 months with my mother's at-home care. Daisy our nurse and our aide that cleaned my mom were just so wonderful with my mom. I thank you so much. My mama passed away on June 21 at home. VITAS Team 156 are the best. Thank you and I love you all!!
My dad was under VITAS care, in place, at his assisted living apartment. They cared for him for 7 months until he passed. Caring and compassionate, they always treated Dad with dignity. It was never more apparent than when he needed it most… in his last days.
My dad's Team 145 not only supported him through this journey, but also my husband and I. His nurse, Mona, and his aide, Sharon, always went above and beyond to ensure my dad was comfortable, clean, respected, and felt loved. We would not have gotten through this without them.
All the VITAS nurses were so good to my father. My father was Richie S.; he passed away June 14, 2022. Me and my family would like to thank all the nurses and the doctor for taking good care of my father.
The whole family is very grateful for everything VITAS did for our grandma. 完全把整個過渡流程變得輕鬆太多了。 Thank you so much for the help.
VITAS has been providing excellent care and expertise to my 98-year-old friend in her memory care/assisted living Broward County facility, Atlantis Senior Care, who have also been providing excellent care for her.
We are all relieved that VITAS is providing such professional and caring care at this time in her life.
VITAS responds quickly to all health emergencies and keeps their patient comfortable and supervised at all necessary times. Thank you, VITAS!
VITAS took care of my mother and my aunt. If I hit the lottery I would give half of it to VITAS!
My brother was being cared for by VITAS for around two years. The care he received was outstanding. He was kind of a loner, but trusted all the staff that came to visit. This allowed me to be his sister, instead of his caregiver. It also allowed him to stay in his apartment, which is where he wanted to be.
I can't say thank you enough. Everyone was wonderful.
From day 1 VITAS has been a godsend. The VITAS team that takes care of my mom enables me to have a degree of peace of mind, being I am in New Jersey and my mom is in Sunrise, Florida. Everyone I have had contact with is professional, sympathetic and knowledgeable.
Dr. Nagy, Mary, Nuglenis and the chaplain have been extraordinary. So loving, compassionate and wise. We are so grateful.
We would like to express our appreciation for this wonderful and caring service! My wife and I could not live at home without the support and care of VITAS Healthcare. All personnel, doctor, nurses, emergency staff, and HHA are so kind, and caring, and provide unparalleled service. In all my years living in the area, I have never come across such a great and wonderful service! Thank you!!!
Thank you, Dr. Nagy, for providing great care to my spouse during your visits. Dr. Nagy is professional and caring. She relates extremely well with my spouse who has Alzheimer's. My spouse loves when she visits and tries his hardest to have a conservation with her. Dr. Nagy has made this journey for us less stressful. Knowing that she is just a phone call away has made this journey less frightening.
Thank you, Dr. Nagy.
Our Team is 142. We have an outstanding RN by the name of Marie D. She is professional, kind, gentle and very caring for my spouse. She has taken away my stress because she always comes with the answers to calm my fears. She engages with my husband every time she visits. She makes him feel safe and well cared for. When he sees her at the door, he lights up a huge smile.
I am so grateful to have her on my team. I know my spouse will get the necessary care
Thank you, Marie, for all that you do. Because of you I can now breathe.
Excellent and caring. 他們都是最佳護士、社工和靈性輔導師。 I never thought there were so many caring people.
My mom has Alzheimer's disease and is getting less mobile each day with complicated meds and challenges in mental cognition. VITAS came in and have been a blessing from day 1. Now we have a nurse who stops by weekly, takes her vitals, and adjusted her medication.
They come to the house, which is incredible because it takes mom several minutes to walk a small distance which made her doctor visits very challenging to impossible.
My mother just recently passed away after a long, difficult illness. The staff at VITAS were remarkably compassionate, caring, and dedicated. I want to thank Dr. Nagy, Nurse Helena, Aide Kenia, and all the visiting nurses that spent endless hours and days providing quality medical care to my mom. It was a blessing to know they were with us every step of the way.
Every single person we spoke to at VITAS was very compassionate and helpful. My Dad seemed to enjoy the visits from the nurses. In such a difficult time for everyone in the family, it was a huge relief to have someone to call for anything we needed. They were very good about ordering his medications and calling to ask how things were going.
My family and I were especially grateful for Chaplain Mark H., who sat with us for hours during those final days of Dad's passing. He helped us immensely through this very sad time. We will never forget his kindness and guidance through it all. He was even kind enough to do the Eulogy at Dad's celebration of life service, even though it was a far drive. There are also some incredible volunteers at VITAS who made us teddy bears sewn from Dad's shirts! When my sister and I saw them we couldn't believe how adorable! Brought happy tears to our eyes for sure.
Thank you, VITAS. I am so called we called you for help.
Paul was so very kind and extremely helpful at a time we needed this the most. His knowledge, wisdom, and care made one of the most challenging situations turn into a blessing and gave my sister and me the strength to carry on. He not only took care of the paperwork, answered our many questions but also worked alongside the medical staff and, if that wasn't enough, he was so gracious, respectful, and tender with our dying mother. I thought Paul might be an angel, his presence and skills made going through this time possible.
I want to thank my VITAS Team 104 - Yani, Yanixa and Claudia D. - for making my mother's 93rd birthday so special. They made her feel like a queen. Simply the best!
Miami-Dade and Monroe Counties, FL
VITAS was amazing; the staff, nurses and doctor were there every step of the way, anytime of the day or night.
They were attentive to my mother's needs. They all were professional, caring, gentle and kind. VITAS was a true blessing to our family.
My mother was in her final stage of life and suffering with severe pain and discomfort. The VITAS staff of Team 151 provided her with dignity and relief in her final days. My family and I are extremely grateful to VITAS.
The VITAS staff in the San Bernardino County area took care of my mother from late 2019 until she died on May 4. The staff was always warm and professional, and I appreciated that they could go in and check on my mother when I couldn't during Covid. All of the staff members were friendly, but I especially enjoyed talking to Florence during the last months and Dusty during the early ones. Peter and I also had a good laugh about my mother's endurance. She looked as if she was dying when we both visited her one week, and then a couple of weeks later we both found her watching television.
Thanks to all of the VITAS staff who took care of Catherine W. She’s now resting in peace at last.
An angel (nurse) by the name of Lisa S. visited my mother. She had my mother moved from rehab to a VITAS inpatient facility in Delray Beach, FL. The care and compassion that my mother received in Delray was awesome.
At my request the staff looked into transferring my mother to Naples to be near my brother. I live in Ohio. This happened and the staff in Naples was just as wonderful. My mother peacefully passed away yesterday. The comfort and respect she received by VITAS was heartwarming to see!
Just a note to show appreciation for the exceptional contributions that Lauren P. consistently makes in her role as a social worker for VITAS. In particular, I am thankful for her recent initiative in recommending that I order an iPad for my birthday. Further, she helped with the research into what type of iPad I should purchase, accessories that were needed - and advice with the setup and basic usage of the tablet. I am sure that this account is one of many examples wherein Lauren has gone above and beyond her responsibilities to assist those of us in hospice care.
VITAS was very professional when my son was at the San Antonio facility. The nursing staff was very knowledgeable and respectful of his needs. One particular nurse, Nancy, kept me posted on his short stay at the hospice hospital. I thank her for all she did keeping me informed on his last day. She was very kind and caring when my son took his last breath. Thank you, VITAS.
Excellent service with VITAS home care. Very thankful to Team 158 for the excellent service. All the nurses were very gentle and kind with mom and the family. Mom passed away on May 4th, 2022, under the care of Dr. Nagy. Dr. Nagy is an exemplary doctor. Excellent service, always going the extra mile for her patients. Loving, caring and gentle always comforting the family. I was so blessed to have her in the time of my mother's care. We love her dearly. Thank you all.
Thank you for the kind, compassionate care your team provided for our father. While I didn't get to see every one of your nurses in action, I did get to see a few, and they were all caring. That said, when dad was in his final stages, nurse Dorothy was so attentive to him and us. Her compassion and caring ways are to be commended, and we were blessed to have her with us.
My mom was placed on VITAS hospice care while she was in her ALF. When it became difficult to control Mom's pain at the ALF due to the licensing regulations regarding nursing care, we decided to move Mom to our home.
The VITAS team we were assigned when we moved mom home was amazing. During such a difficult time, Dr. Nagy and nurses Carlene, Marcia, Terri and Helena (primary nurse) were professional and understanding. They took the time to explain the process and were all very supportive and understanding. Terri offered to stay with us until the end. It was so helpful to have consistent team members for both the family and my mom. Dr. Nagy visited at least every other day and was very quick to respond to the nurses who also spoke very highly of Dr. Nagy. We always had the necessary supplies.
I will never forget how these hospice providers cared for my mom and my family. They are truly a blessing to any family experiencing such a difficult situation. Thank you ladies for everything!
My mom was under the care of VITAS for the last several months, and each and every one of the VITAS staff (especially Debbie, Angie and Keamber) that helped her and our family was a blessing. They were kind and caring to all of us during these difficult months, and with myself and my sister living in other states, they were accommodating and so helpful in keeping us informed on my mom's health. And at the end of my mom's days, everyone from VITAS could not have been more comforting.
From the bottom of our hearts, thank you.
I always find it amazing how Jennifer R. has such a knack for changing the bed sheets while I remain in the bed. This is one of many examples which could be cited as to how I am fortunate to be one of her patients.
My mom was enrolled in hospice from 2017-2022. We had a great experience with Team #116, Dr. Romero & the manager, Gordon. Staff was always so professional, warm, friendly, kind, caring & compassionate.
Lolita, the nurse; Edna, the chaplain; Denise, the medical social worker; & ALL others on the team: They were always available to answer questions about cares & concerns. Also gave information that's BEST for Mom's plan of care.
The front desk assistant & after-hours personnel were always kind, warm, friendly & compassionate while taking our calls.
Everyone always exceeded our expectations.
Lolita, the nurse; Edna, the chaplain; and Denise, the medical social worker, would always call to see how family is doing & also visited mom while she resided at The Claridge House with updates regarding Mom’s wellness & comfort.
If you’re interested in finding out more about VITAS & all of the services they provide, give them a call today.You're going to be glad you did!
Kudos to the entire Team #116. You made Mom care a lot easier to cope with since she had multiple chronic conditions.
Also good at ordering durable medical equipment (DME) & other needs as they evaluate the patient & family members’ needs.
Again, I would strongly recommend VITAS hospice care & more North Miami locations & the Inpatient Team #169 at U of M. Thanks again for your excellent, compassionate customer services.
Miami-Dade and Monroe Counties, FL
Words can't describe how lucky and thankful I am to have a group like this VITAS team that has my only family and parents' excellent care in mind and has gone above and beyond with my mother. It brings me great solace that there are still many great people out there and this VITAS team, being one of the best that anyone with a family member that has fallen on hard times will be blessed to have on their side.
Miami-Dade and Monroe Counties, FL
I want to thank the wonderful VITAS staff at MedSquare Kendall for providing comfort and caring for my Korean War veteran dad. The 11 days I visited my dad in April were very emotional. I was treated with care and respect. The nurses were great. The social worker, Judy, was fantastic and answered all my questions. Dr. Smith was straightforward with me answering my questions prior to my dad making the transition to heaven. The staff, in general, will forever be in my heart.
God bless you all and continue to do God's work of providing love and care to the patients.
I would strongly recommend the inpatient unit at University of Miami Hospital and Team #169.
The entire experience was over & beyond my expectations. It sure is nice not to have to ask for customer service: Staff was always explaining all nursing tasks on time with medications, everyone upholding your mission & vision of what hospice care entails.
Chaplin Wilson prayed with me & my family & has followed up with calling us, offering grief counseling, etc.—exceptional customer service.
Thank those volunteers for the crocheted blankets for family members right on time & Chaplin Wilson for offering them to us.
Marie, the social worker, was also caring & compassionate, rounding with us to the visitor lounges, offering snacks available & emphasizing if we needed anything to give her a call or check at the front desk if we needed her.
I met Lizette, team manager, on the 1st evening of Mom's admission. Thanks to you, the nurses Nora, Jose, Julio, Margaret, Marianna; Chaplin Wilson; Social Worker Marie; PICC nurse; snack person with cart on rounds (sorry didn't get her name, nor the front desk clerk's name). Also thanks, Dr. Romero, from all of us.
Miami-Dade and Monroe Counties, FL
VITAS Team #135 provided the most outstanding care for our beloved brother. Their immediate response to our initial call until the very end gave us the absolute support we needed to ensure his comfort. They made note of every detail, big and small. From equipment, to supplies, to professional medical assistance, VITAS covered it all. 他們的愛心和支持更是難以衡量。 We cannot thank you all enough!
VITAS hospice was so wonderful during my mother's last weeks of life. The whole Team 279 gave her the best care & made her comfortable, especially in her last hours. They treated her with respect & dignity right up until the end. I could never thank them enough. They truly are "Angels On Earth."
My dad, Fred D., was on hospice care with VITAS. We needed them a lot more than I anticipated, and they delivered. Right on time. CNA, nurse, and surprisingly, a doctor.
My dad passed on April 10, and we are all still heartbroken and in a state of shock. I'm a registered nurse, I've worked 18 years in long-term care. I've seen people die. And yet, at the end, it just destroyed me and my mother. VITAS came in and helped us transition. Anyway, I want to say how much we appreciate Leigh Ann. It was a blessing to have such great people.
Team 209 out of Jacksonville. Wow!
What an exceptional group of people that took care of my mother and I.
I am forever grateful for Chaplain Dan, her nurse Marsh, and Jimmy her social worker. These people where so kind, caring and there for what ever my mother needed. I couldn't have gotten through this time without them.
I lost my mother, but have gained 3 lifetime friends.
Thank you to VITAS.
Great, wonderful experience, no complaints.
Miami-Dade and Monroe Counties, FL
While nearing the end of my dad's battle with cancer, we were struggling to keep him comfortable at home. The doctors provided very little when we reached out for help, and nothing if it was after business hours. And then we were connected with VITAS…
From the very first day, we had round-the-clock phone support and regular visits from nurses. I can't find the words to express how much this meant to us, knowing we had a team of people who were willing and able to help us help our dad. They came alongside us and supported our family with everything we needed... from equipment, to updating medications, to teaching us comfort care 'tricks.' Their support allowed Dad to receive the care he needed in his own home, surrounded by his family. We will always be grateful for our VITAS team.
Healthcare is very good.
Miami-Dade and Monroe Counties, FL
VITAS nurses and health aides, helpers, case workers, managers, emergency phone workers, overnight nursing staff, your chaplain, your VITAS equipment staff was great too— they were always informative.
I learned a lot from you, your nursing and case workers and phone staff gave me hope. I will always be grateful to you. Thank you for caring for my husband.
On 3/20/2022 my uncle was diagnosed with a terminal brain cancer. As devastating as it was to receive this news, the family decided to go with VITAS for his hospice care. From the day he was diagnosed at the hospital to his last breath, VITAS was outstanding!
I would like to thank the whole team. I'm very sorry for those of you who we spoke with that I can't remember your names or even last names, but the whole Team 312: You're all included, our gratitude to you guys for the genuine words, comfort, support , kindness, patience, education, the love you gave us.
Everyone was very supportive, not only with the patient but with the whole family and friends. You were always available for us at anytime with kindness.
From the RN Maria that got the ball rolling to the secretary Sarai that walked us through the process to the nurse Zenia and the nurse's supervisor and nurse practitioner. HHA Gretti,
Dr. Tamika B., transportation, EMS, the guys that delivered the equipment. And of course the doctors that kept my uncle comfortable in his transitions.
Even to all the wonderful nurses, Dr. Clayton at VITAS inpatient unit that took care of him in his last days, especially Ken that was right there by our side as he passed: Thank you!
VITAS Healthcare is definitely highly recommended for your loved one’s care; in our book, the facility is #1, well-maintained and cleaned.
We thank you very much, may God bless each and everyone of you for the hard work you do for us all.
My mother-in-law is in Lauderhill, Florida, at an assisted living facility. I live in Oregon, and it has been very stressful, especially since the pandemic, to care for her.
In November, she was accepted to VITAS Healthcare Team 1413, and I can't express to you what a difference this has made in my life. All the VITAS caregivers have been amazing and have taken such good care of my mother-in-law.
Her social worker, Lauren P., and her nurse, Rita M., have been like angels on earth, not only taking great care of her needs, both physical, mental, and spiritual, but they have helped me so much in every aspect of caring for a loved one with dementia that lives so far away.
I truly do not think I would have gotten through these last few months without their help. They are kind and caring, yet firm and strong. They are very wise in their actions and always do what is best for my mother-in-law, even if she thinks otherwise. They are keeping her safe and well cared for, and I feel blessed and honored to have them our life. It is truly a gift!!! Thank You VITAS!!!
My aunt, Hilda G., is a VITAS patient that turned 101 today. Her entire VITAS team came together to celebrate the occasion. It was the sweetest thing ever! My most heartfelt gratitude to these heroes of Team 1165
-CNA Claudia D.
-Dra. Valerie H.
-Marlene M., RN
-Sixto G., chaplain
-Sandra R., social worker!
Miami-Dade and Monroe Counties, FL
VITAS cared for our mentally handicapped sister Kim as she passed from this world to the next. They provided 24/7 personal nurse care and also brought in a hospital bed to make Kim more comfortable. Each nurse we encountered over the course of weeks was so very kind and caring. The caregivers were respectful of our privacy and went out of their way to keep us up to date on Kim's condition with excellent communication. We could not have asked for better care for our sister.
We would highly recommend VITAS if you find yourself in need of hospice care.
The help and support we received from VITAS was provided by exceptional nurses & doctor(s) with care, and compassion. The social worker helped in the understanding of the processes of Medicare, which can be daunting. Our questions were answered and we never felt 'alone' when visiting our mom. The social worker would sit with us and offer a hug when needed. Thank you to mom's doctor who wrote the referral for VITAS and to VITAS for helping us.
The services were wonderful for my mother.
My mother was at home with a 24/7 caregiver. The nurses from VITAS came twice a week to check on her. Anything that was needed was provided quickly and without question. Everyone involved, from the nurses, the aide that assisted with bathing, to the people delivering the equipment-blessing to all of those that assist.
I just wanted to say thank you to all the doctors, nurses, the chaplain, to Kettly, who every time I called was so very nice. Thank you all that took such great care of my dad, who's forever in my heart.
God called my dad home on March 7. There are no words I can express to say. VITAS hospice is great & caring while my Dad was alive. My confidence was great because I knew he was with a wonderful staff that took great care of him.
So, I just wanted to express a sincere "thank you" to each one of you. Be Blessed always is my prayer.
Exceptional care for my husband in the care of Anamarys A., RN, and all Team 1178.
Maria Eugenia A.
Miami-Dade and Monroe Counties, FL
After 3 weeks of extremely poor service from another hospice in Houston, we switched my son to VITAS on a Friday. Saturday morning he entered his transition stage just as his weekend nurse, Trisha, made a home visit. She immediately was in contact with his doctor and started crisis care with 24-hour nursing. My son passed 48 hours later, but with amazing round-the-clock care from Trisha, Francis and Beverly, he was in no pain. These people were amazing.
Thank you, VITAS, for such incredible care during our time of need.
VITAS has become a part of my family. I don't look at them as staff. Everyone values the care they give to my mother, Johnnie. Her nurse, Anamary A., is always by our side willing to assist.
My mother took sick, which required continuous care, and Anamary had nurses assigned immediately. Monica Ana and Isabel took great care of mom and communicated very well. I made a request for an air mattress, and it was delivered the next business day after a late request on a Friday night. Anamary always goes the extra mile, willing and ready.
The department that assists with her daily baths give wonderful service in seeing that my mother's hygiene is properly taken care of. Aurora is the best. I must not leave Itzel out, for were it not for her I would not have such a fantastic group assisting.
I can't say that there's never been a time my calls have been unanswered. They know all of my family.
Thank you, our VITAS family!
Miami-Dade and Monroe Counties, FL
I’m very grateful to Muriel, Mabel, Anamarys and all the staff; they always go the extra mile to help the patient and family!
Raul H. P.
Miami-Dade and Monroe Counties, FL
Mom was placed in hospice and was under the best possible care for her. The experience and compassion of the workers was truly genuine. I don't doubt VITAS and their care at all for helping my mom's last few days on Earth.
I cannot thank you enough for providing my father with the dignity and care he deserved on his last days on this earth. Every nurse, CNA, and caretaker showed compassion and immense attention to every detail. I want to thank Team 142-you are the best! Chaplain John, Nurse Marie, CNA Maria, and all the others that came even for one day or a few hours that I cannot remember their names. Also, Dr. Nagy for showing such compassion and care for not only my dad but the family.
We would not have been able to say our goodbyes to my dad and make our peace if it was not for the wonderful caring service that VITAS provided. Thank you also to Erica who provided first-rate service every time I called. Thank you for your patience, Erica.
I would like to share how awesome UM nurses have taken great care of my dad since he's been in hospice. I truly thank God for Lissette, Anais, Naomi, all the nurses that have played a role taking care of my dad, and all of the wonderful doctors. I thank God for Kettly every time I call, just to hear a friendly voice over the phone. I thank God for the chaplain having prayer with us. I can't thank you enough.
May GOD CONTINUE TO BLESS YOU ALL.
Miami-Dade and Monroe Counties, FL
My mother's team is very caring, making sure she has everything needed to help her. Her nurse is Anamarys A. with Team 1178. Great job.
Miami-Dade and Monroe Counties, FL
My husband Jorge was placed in hospice in Feb. 2020. My Jorge received the best care from Dr. Sylvia N. She is an extreme caring doctor, as well all the nurses that came every week. Kenia M. was his HHA for two years and bathed him with loving care, even though my husband's Alzheimer's made him a difficult patient.
I want to thank you all for your great care for him. May God bless you all.
When our family lived in Mission Viejo, CA, we used your service for my dad and it was great. Fast forward 15 years. Now I live in Hemet, CA and in the morning VITAS delivery truck was parked, and when I came home in the evening (around 5:00 p.m.), the truck was still parked there. I think you've literally converted a home into a hospital. That's some serious dedication. Kudos to VITAS!!!
My experience was absolutely awesome. Erica P. helped me to get my dad in hospice. I'm truly grateful for all she did for my family. And the nurses and doctors at VITAS, where my dad is right now, are so great. I truly thank God for them for keeping my dad pain-free.
May God continue to bless you all for how you help families through this difficult time in their lives.
Since this was our first experience with hospice care, we were overwhelmed with the many decisions to be made.
Our first contact was with Chaplin Russ, who to say he was a Godsend is a understatement! He listened to all of us and helped us maneuver the best situation for our mom. He was so kind to our mom and always made sure she was heard. He not only gave my mom the spiritual guidance she wanted, he gave our family the love & peace we needed to be able to let her go.
James the nurse was awesome as well. He explained everything he was going to do and guided us in the best way to care for our mom as the days went on. He was so patient in answering our multitude of questions. When our mom did pass on, he gave me the extra time with her to just sit and pray. He said I could take as much time as I needed.
Everyone from VITAS was so pleasant and accommodating, anticipating every need.
While we all miss our mom, grandmother & great grandmother, we know she was well taken care of and went so peacefully, which was her prayer.
Thank you very much for having such loving, dedicated and knowledgeable people in your organization!
The VITAS team that cared for my stepmother was incredible. 他們和善、充滿愛心，又非常敬業。 Each member of the team had their own unique gift to help us deal with a very difficult situation.
In addition, each person from the team was there for the entire duration of the journey. They still continue to see my father to make sure he is okay after the passing of my stepmom.
I can't thank them enough for everything they did. They went above and beyond to care for my stepmom by taking into consideration her needs and the needs of our family.
I would like to give special thanks to Kevin M. from HME. He was very caring and very professional. Thank you Kevin! God bless you!
Miami-Dade and Monroe County, FL
VITAS, you are excellent in such a difficult situation. I made the choice to keep my mom at the Highlands Lake Center and have you provide hospice care at the facility.
Beginning with your office personnel who were kind and empathetic, all the way through the nurse you sent that kept me informed in a professional, yet caring manner, to the chaplain who followed up during and after, I knew I had made the right choice. You worked with the wonderful staff at the Highlands Lake Center to provide my mom with a dignified, comfortable passing for which I am so very grateful.
The family of Adlyn G. wishes to thank VITAS for the wonderful care and support that was given to our mom while she was in hospice care.
Dr. Peter W., all the nurses (ARNPs, RNs, LPNs), CNAs, chaplains, music therapist, volunteers and social worker who cared for Adlyn were respectful, patient, caring and professional.
We want to say a special “Thank you” to:
- Yolanda (the primary nurse) who was always friendly, supportive, and quick to respond to the patient’s and family’s needs
- Xiamara who was kind and gentle with mom and such a good CNA!
- Chaplain Jorge who ministered to us and was there with Yolanda and Margaret (LPN) when Adlyn passed.
You are all wonderful assets to VITAS. Thank you and God bless.
Seminole, Orange, and Osceola Counties, FL
Mom had a stroke on a Monday but was still able to talk and walk with assistance. She did not want to go to the hospital for treatment as she was 95 years old. We did not know what to do, as we did not feel we could take care of her but did not want to have her taken out of our home. She had lived with us for 9 years.
VITAS was recommended to us and we gave you a call. We set up an appointment and Chaplain Russ came out on Saturday morning, as this was when my wife's sisters were available.
Russ spoke to Mom and was very reassuring to her. You could see the stress leave her face and could tell that she felt very comforted by his presence. He explained everything to us and how everything worked. We decided that home hospice would be best. Later that day, Elizabeth came out and did an evaluation and we got started. My wife and myself were greatly relieved. The next day our regular RN James came out, and we got everything rolling and ordered a hospital bed and oxygen, which were delivered the next day.
We received daily visits from either RN James or RN Jeremy, as well as from several nursing aids.
Unfortunately Mom had another stroke on Thursday morning and was unable to speak, eat or get out of bed. Again Chaplain Russ and James came out right away and assessed the situation and gave us the support and help that we needed. We decided to keep her at home so that we could be with her and keep her comfortable.
We received daily visits from everyone and were able to keep her comfortable and peaceful. She passed away the following Tuesday.
We are so grateful for the support that the VITAS personnel gave us. Everyone was truly caring and would do whatever was needed to make her and us feel better. We cannot say enough about the VITAS personnel. They were wonderful and caring and made sure that we had everything we needed. We did not need to worry about anything. I am not sure we could have done it without their support. 沒有人在美化實情；他們都很誠實，對於即將發生的情況據實以告。 This was something we truly appreciated.
Again, we are so grateful that they took most of the burden off of myself and my wife. Without VITAS we could not have kept her at home where she felt comfortable and loved.
We were truly blessed to have found you and have you help us through this difficult time.
Bill and Gail C.
My mother receives care through VITAS. Last night was a very difficult evening for my family; however, the nurses are wonderful. One nurse came over to sit with my mother and to watch her vitals.
Then the next morning, my mother's regular nurse, Janet J., went above and beyond. She spent several hours ensuring my mother's health improved and that my mother was comfortable. In addition, she assisted my family and mother with valuable details regarding the program, therefore easing my mind and burden - and also, that of my mother's.
I am truly thankful she is with VITAS during this stage of illness. The help we have received is and has been rewarding in every manner.
The caring staff at VITAS made sure that my family and I were able to provide the best possible end-of-life care for my dad. Without their kind intervention, my dad would have passed alone. But the VITAS team that was assigned to his care made sure to treat him with the dignity he had earned during his wonderful life and care for his family with the compassion we so deeply needed.
VITAS was vital in making sure that my dear mom held the hand of her nearly 50-year partner until his very last breath, and that is such a gift for us during these difficult times.
My dad suffered a terminal injury in December, right as COVID numbers were again rising and area hospitals were tightening their visitor restrictions. Once we realized the gravity of his injury, our most important tasks were to ensure that he was comfortable and for us to spend as much of the little time we had left by his side. My dad was not on the VITAS service for long, but every single person involved in the process-from admissions staff, to nurses, to clergy, and even volunteers-were helpful, friendly and essential to the process of discharging him on hospice and away from these visitation restrictions.
Each staff member treated my dad with dignity and respect, even though they saw him at his most vulnerable. I am positive that had we been with VITAS longer, we would have only been more impressed with the caring team assembled.
VITAS will always be among our heroes for allowing us the privilege to say goodbye to our dad in person. 謝謝您。
VITAS staff have all been outstanding! Kind, compassionate, and friendly. I wouldn't be able to be my husband's caregiver without every one of you. Thank you for a job well done.
VITAS staff are some of the most caring, compassionate people I have ever met. VITAS has helped me and my family get through all of the ups and downs that you go through helping your loved one transition to their next destination in life/death. I couldn't do this without them.
I am so thankful and grateful for this amazing group of people. They are angels.
The hospice system in general fits my mother well. She never wants to use an ER, an urgent care, or hospital again. We have used hospice as soon as Mom understood that her wishes and hospice philosophy were in sync.
From the day I called, there has been attentiveness, speed of services, kindness, and patience with Mom and me learning the system and the myriad of services.
I believe the medical accountability and management is very good. The team is very accessible in times of medical instability. We are very pleased with VITAS.
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